The SAP Landscape is a very complex, dynamic environment with many ongoing changes. Effective Change Control is a core issue for a stable production environment, risk mitigation and baseline management.
AREAS OF CONCERN.
New Functionality
New Implementations
Product Support
Support Patches
Upgrades
System Refreshes
Global Environments
Outsourcing
THE PROBLEM.
SAP delivers enterprise software to run your business applications and deliver and manage business services, such as Finance, Manufacturing and HR. Your SAP installation is configured to meet your unique business requirements. Your enterprise’s specific system configuration settings determine the behavior of business transactions, e.g. shipment of goods to customers, sales pricing, procurement of goods, processing of invoice payable to vendors, etc…
Many business events require changes to these system settings in order to setup new business areas, administer production issues, expand globalization, incorporate acquisitions, and allow for outsourcing of IT Support.
Native SAP does not provide an effective way to simulate configuration changes before applying them to your production environment. The change management process followed by most customers inherits risk due to lack of intelligence of data simulation and prevention. This keeps your organization’s IT and audit departments on the edge and your business applications vulnerable to risk. The inability to simulate, test, and provide a secure, rollback procedure leads to production down times, incorrect system settings, audit issues, and a never ending struggle to keep the production environment stable.